Autobody Insurance Claims
Do you have questions about Insurance Claims? Are you not sure what your next step is? Don’t worry, we have the answers, and our 24/7 customer service team will help you every step of the way.
We have literally been through this process hundreds of thousands of times, and in doing so we’ve come to know this process inside and out. From the accident check-list, to our in-house claims assistance, to car rentals/shuttle services, and finally the delivery of your vehicle, Aurora Ford Hay River is your full service solution for automotive collision repair.
Our Autobody & Collision Insurance Offers
- Claims Assistance
- Insurance Companies
- Written Guarantee
If you’ve had an accident, or are wondering who you should contact about your claims needs, we’re here to help. As a provider of full-service claims assistance, the team at Aurora Ford Hay River can walk you through every step of the process. This includes everything from your initial claim, to arranging a rental vehicle, to handing over your keys, to getting you back into your vehicle again.
Call us after an accident and we will work through an initial accident checklist. This will make certain all of the necessary steps are taken to ensure you are protected and your vehicle is looked after. Aurora Ford Hay River will then work with your insurance carrier to ensure your insurance claim will be handled promptly and ethically.
If your insurer recommends a repair shop, keep in mind that an insurance companies “guarantee” is usually the guarantee of the repair shop used. If you are hesitant to use Aurora Ford Hay River over an insurer-recommended shop, keep in mind that an insurer cannot require you to use a specific repair shop.
Will Aurora Ford Hay River work with my insurance provider? Of course we will!
Aurora Ford Hay River works with all insurance companies. If none of the Aurora Ford Hay River locations are listed as “recommended service providers” by your insurance company, keep in mind that your insurance company does not dictate which business may be used for your automotive repairs.
The guarantee your insurance company provides is simply the guarantee of their recommended service provider. Aurora Ford Hay River provides a written guarantee for all automotive repairs and has completed hundreds of thousands of collision repairs to date. We will repair any make or model and always use original manufacturer parts and equipment (both domestic and import).